Frequently Asked Questions
Everything you need to know about shopping with Mine Lantern
How long does shipping take for my order?
Standard shipping typically takes 3 to 7 business days within the continental US. International orders may take 10 to 21 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At Mine Lantern, we prioritize ethical manufacturing. We partner with suppliers who utilize organic cotton, recycled polyester, and eco-friendly dyes whenever possible.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey to your doorstep.